Privacy & Terms of Use

Privacy Policy

We, at Okhai, care about your personal information and the way it is used and shared. Protecting your privacy is very important to us and we are committed to protecting and securing the confidentiality and security of your personal data that you provide to us while using our website www.okhai.org (“Site”), or when you otherwise contact us.

We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. We endeavour to comply with laws of other countries but cannot and do not warrant that we do. This Privacy Policy will explain the various types of information about you gathered by us, what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.

We do everything we can to protect your rights of privacy on systems and the Site controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.

You will be asked to consent to the terms of this Privacy Policy when making a purchase of any product or using our services via the Site, where required under applicable law.

  • KINDS OF INFORMATION COLLECTED BY US
  • We categorise the information we collect about you (collectively referred to as "Personal Information") as follows:

    Information Provided to Us: we collect information that you provide to us while visiting the Site (including sensitive Personal Information, wherever applicable), which includes:

    Information We Receive from Others: we may also obtain Personal Information from our third-party service providers, which includes:


    Information We Collect Automatically When You Use our Site: when you visit our Site, we automatically collect some Personal Information about you, which includes:


  • USE OF INFORMATION COLLECTED BY US

  • We need your identity details, contact details, banking information and account history to manage our relationship with you and provide services to you. We may use this information for suggesting products and promotional offers and schemes in addition to processing for various purposes, depending on the circumstances for which we may/will need to process your Personal Information, including:

    Use of information based on your consent:


  • DISCLOSURE OF PERSONAL INFORMATION

  • We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.


    We may share your Personal Information with other organisations in the following circumstances:

    By accepting the Terms of Service, you agree that we may collect and store your Personal Information as long as you use our services subject to the limitations set out in this Privacy Policy.

    We may also disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners. We respect the confidentiality of the Personal Information that you provide to us.

  • RETENTION OF PERSONAL INFORMATION

  • To the extent required by law, we take reasonable steps to destroy, or de-identify or redact, Personal Information in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes.


  • HOW WE PROTECT YOUR INFORMATION


  • Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us by visiting https://okhai.org/pages/contact-us.


    We cannot guarantee that our Site will function faultless and without any interruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.


  • OVERSEAS TRANSFER OF PERSONAL INFORMATION

  • Your Personal Information will be stored at, locations in India in the hotel in which you stay or visit.

    We will ensure that the information is transferred in accordance with this Privacy Policy and appropriate safeguards so that enforceable privacy rights and effective legal remedies are available to you.


  • DIRECT MARKETING

  • From time to time, we would like to use your name, email address, mobile phone number, and other relevant contact information to send you either via emails, SMS messages, telephone calls, push notifications, post, or social media (e.g. Facebook) information that we think may be of interest to you, including about our products and services, news about our membership programs, satisfaction surveys, events, offers and promotions, but we can only do so with your consent.


    You may opt-out from receiving marketing communications at any time, free of charge, by writing to us okhaicfe@okhai.org or getting in touch with us at https://okhai.org/pages/contact-us.


  • CHILDREN’S PRIVACY

  • If you are under the age of 18, you are not authorized to use the Site without the supervision and consent of the child’s parent or guardian. We do not knowingly collect personal information from children under the age of 13, without the consent of the child's parent or guardian. If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information.


    Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.


  • YOUR RIGHTS

  • You are entitled to the following rights:


    Whenever reasonably possible and required, we will strive to grant these rights within one (1) month. You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your Personal Information, at any time, and you may in certain circumstances ask us to delete your Personal Information. However, we may not be able to continue providing services to you if you entirely withdraw your consent or ask us to delete your Personal Information entirely.


    We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.


  • CHANGES TO PRIVACY POLICY

  • We may need to update our Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. Any amended this Privacy Policy will be posted on the Website and can be viewed at www.okhai.org. No individual notice will be sent to you.


    You are deemed to have acknowledged and agreed to any amended version of this Privacy Policy if you continue to use the Site after the changes have taken place. As such, you are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.


  • MISCELLANEOUS 

  • This Privacy Policy is governed by and shall be construed in accordance with the laws of India.


    This Privacy Policy is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Privacy Policy, the English version shall prevail.

     

    Terms & Conditions

    Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

    By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 in India.

    In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Okhai.com and its affiliates.

    Introduction:

    User Account, Password, and Security:

    You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Okhai.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Okhai.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

    Services Offered:

    Okhai.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). The products can be purchased through the Website through various methods of payments offered. The purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented byHF product specific conditions, which may be displayed on the webpage of that product.

    Privacy Policy:

    The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Okhai.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

    Limited User:

    The User agrees and undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that prior written permission of Okhai.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

    User Conduct and Rules:

    You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

    User Warranty and Representation:

    The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Okhai.com.

    Exactness Not Guaranteed:

    Okhai.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also the colour of the end product may vary as those compared to the one on the website, which could only be because of the screen settings on your website.

    Intellectual Property Rights:

    Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Okhai.com owns all Intellectual Property Rights to and into the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Okhai.com without obtaining authorization from Okhai.com.

    Links to Third Party Sites:

    The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Okhai.com or the Website and Okhai.com is not responsible for the contents of any Linked Site. Okhai.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Okhai.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

    Disclaimer of Warranties/Limitation of Liability:

    Okhai.com has endeavored to ensure that all the information on the Website is correct, but Okhai.comneither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Okhai.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting there from.

    Neither shall Okhai.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services. Further, Okhai.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Okhai.com’s control.

    The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

    Indemnification:

    You agree to indemnify, defend and hold harmless Okhai.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Okhai.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

    Pricing:

    Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Okhai.com’s discretion.

    Shipping:

    Title and risk of loss for all products ordered by you shall pass on to you upon Okhai.com’s shipment to the shipping carrier. For international orders, shipping charges may differ according to location of deliver and weight of the item/s to be shipped.

    Termination:

    Governing Law:

    These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.

    Severability:

    If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

    Report Abuse:

    As per these Terms, users are solely responsible for every content posted on the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to reportabuse@okhai.com.g