Shipping, Cancellation & Returns

We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free purchase experience.

We assure you that all products sold on okhai.org are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, alongwith bills/invoices provided.

Possible resolution could be Replacement, Exchange or Refund by coupons.


If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described’, you may request a replacement at no extra cost.


Procedure for return of products


Shipping Policy


We are closed on Saturday & Sunday.